If you’ve created a new account, reinstalled the Bumble app, switched devices, or run into issues with your subscription, you may need to restore or transfer your purchase.
Here’s how to do it, depending on your payment method:
iOS:
If you made a purchase through the App Store and it’s not showing up:
- Open the Bumble app
- Tap the profile icon
- Tap the gear icon to open settings
- Scroll to ‘Restore purchases’
- Log in to your Apple account
This will reconnect your Apple ID with your Bumble purchases. Be sure to log in using the Apple ID you used for the original purchase.
Other payment methods e.g. credit card, Android:
If you used another payment method, please reach out to our Support Team with:
- The email linked to your old account
- The email linked to your new account
- Proof of your subscription (receipt and transaction ID)
Our team will look into this and the
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